Welcome to student consolidation | Student Loan Consolidation | student loans


Monday, March 5, 2007

Stratasoft Provides Two Recognized Providers of Student Loans and Debt Consolidation With Contact Center Solutions

Stratasoft Inc. ("Stratasoft"), a wholly owned subsidiary of I-Sector Corporation (AMEX:ISR)("I-Sector"), and a worldwide provider of contact center solutions, with it's award winning StrataDial(R) VC2 -- Virtual Contact Center software and StrataVoice(R) Notification System suite continues to improve productivity in the financial industry with two new implementations, according to Jason Pace, vice president of Stratasoft Sales and Marketing.

Two recognized leaders in the student loan and debt consolidation industry recently turned to Stratasoft, a company with a proven track record of improving call center productivity in financial services companies. Both companies selected and implemented StrataDial VC2(R) in order to leverage its vast capabilities across multiple customer channels.

"VC2 provides a configurable solution with an open architecture that is easy to use for both administrators and agents," said Jason Pace, vice president of Sales, Stratasoft. "These two financial institutions chose Stratasoft contact center software applications in order to improve productivity. To increase productivity, both call centers implemented Stratasoft call blending and Web callback features."

Call Blending allows contact center agents to make inbound calls and make outbound predictive calls. The StrataDial(R) VC2 advanced DTMF capture and intelligent call routing (ICR) ensures inbound callers are routed to their designated ACD Groups and/or specified agents. The award winning lead generation powerhouse, DynaCall(R), maximizes dialing efficiencies and insures ideal calling volume.

Each company will be taking full advantage of Stratasoft's unique web-callback application, StrataCall(R), enabling prospective clients on their Web site to choose to be called back instantly by a live operator.

The two projects had a total combined value of approximately $245,000 in Stratasoft software licenses.

About Stratasoft and I-Sector:

Stratasoft Inc. is a wholly owned subsidiary of Houston-based I-Sector Corporation (AMEX:ISR) and is an acknowledged technology leader in computer-telephony software applications for professional contact centers. Stratasoft has a comprehensive patent portfolio-protected software suite that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems. Its product line consists of StrataDial(R).VC2 -- Virtual Contact Center, a 2002 Product of the Year award winner from both Customer Inter@ction Solutions(R) and Communications Solutions(R) magazines, and StrataVoice(R), an Unattended Message Notification System. All of Stratasoft's products incorporate functionality that is 100% customer-driven and are designed to maximize productivity in any contact center application. Learn more about Stratasoft Inc.

Safe Harbor Statement

The statements contained in this document that are not statements of historical fact, including but not limited to, statements identified by the use of terms such as "anticipate," "appear," "believe," "could," "estimate," "expect," "forecast," "hope," "indicate," "intend," "likely," "may," "might," "plan," "potential," "project," "seek," "should," "will," "would," and other variations or negative expressions of these terms, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. The actual results of the future events described in the forward-looking statements in this document could differ materially from those stated in the forward-looking statements due to numerous factors including:

-- Ability to retain key management, sales and technical staff.

0 Comments:

Post a Comment

Subscribe to Post Comments [Atom]

<< Home